Arsenal Help Centre

Please see the below a guide for on how to enter the ballot for tickets for the 2023/24 Season. Please note if you are applying for tickets in the Famil...

The vastly increased demand for tickets this season has meant ticket sales have become frustrating and time-consuming for Members. The current sales proce...

We are committed to ensuring the maximum number of tickets are made available to members in each ballot. All match-by-match tickets will be balloted with Si...

Yes, Members can register as a group with other Members provided they all qualify for the relevant ballot. For example, a Silver Member with a valid Silver ...

The number of tickets each Member can purchase for a game will be advertised on the relevant Ticket Information page. For most games, Members will be able t...

Members who apply in the Silver and Red ballot will not get to choose their area, applicants (either as singles or groups) will be allocated seats at random...

There is no limit to how many ballots a Member can enter across the season. Members could apply for every ballot if they wish to and chances are the same fo...

There are far fewer Silver members than Red members – this means that, subject to the number of ballot registrations, the probability of a Silver member sec...

Any seats remaining after the ballot will be made available in the subsequent ballot. For example, if tickets remain after the Silver ballot because the num...

Approximately 6-8 weeks prior to a fixture for Silver and 4-6 weeks for Red. Please note, timings may be condensed around cup games and matches at the start...